Background

Taiwan Taoyuan International Airport (previously known as CKS or Chang Kai Shek International) is the largest of three international airports in Taiwan, serving over 20 million passengers each year. The recent opening of direct routes between Taoyuan International and major airports in China is rapidly driving up passenger flow, and major renovation of Terminal 1 and construction of the new Terminal 3 are underway to cope with the predicted growth.

As part of the renovation and expansion plan, digital signage is called upon to help streamline the transit process and improve passenger experience. Over 400 digital signage systems powered by IAdea media appliances have been deployed in the terminals, providing vital information to visitors in and out of Taiwan.

Requirements

Digital signage systems are deployed in the following locations throughout the airport:

  • 20 screens are installed in every airline check-in counter to indicate flight information and cabin class to help passengers quickly go through the check-in process. Each airline is allowed to place a customized message and a video on screen
  • 2 to 4 screens are installed per boarding area to display flight information and safety information just prior to boarding process

  • Numerous screens are scattered throughout the terminal buildings to provide arrival and departure information to passengers
  • Several screens are placed in the luggage area to show luggage carousel number and associated flight information

Solution

IAdea high definition media appliances are selected and installed by system integration house T-COM who won the contract and implemented a software connector that feeds IAdea’s players with up-to-date flight information generated live from the airport’s database.

 

IAdea’s players offer an open API based on the W3C SMIL open standard and SOAP specification to make controlling them extremely easy. Software sample code can be found from SMIL resources like A-SMIL.org.

T-COM has happily reported that the IAdea media appliances are by far the most reliable devices the

y have used in their experience. IAdea players are 100% solid-state with no moving parts, using solid-state storage and are fan-less.

For more information on IAdea media appliances, visit http://www.IAdea.com/products/.