IAdeaCare Remote Device Management - IAdea

Remote Device Management

IAdeaCare

Monitor Mission-Critical IT, Analyze Usage, and Prevent Failures.

IAdeaCare Remote Device Management main dashboard view

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Explore the benefits of remotely monitoring and completing device configurations to reduce overstretching of admin resources, unexpected device downtime, and disruption during office hours.

We’ll Show You How Remote Device Management is Done

IAdeacare is comprehensive device management for all deployed IAdea devices, including essential tools for deployment, management, ongoing maintenance, and troubleshooting. IAdeacare consolidates operational data from all your devices into a single intuitive interface for in-depth analysis or quick at-a-glance viewing.

Accelerate deployments, reduce or automate management tasks, cut downtime with preventative maintenance, and streamline troubleshooting.

Large enterprises and educational institutions utilize IAdeaCare daily for water-tight management and optimization of networks ranging from a handful of devices all the way to mass deployments.

Device Provisioning and Administration

Remotely administer essential device controls

Device Intelligence and Analytics

Overview of all in-service devices’ health and licenses

Device Access Control and Security

Centrally enforce device policies and track alerts

IAdeaCare device management

Remote Device Diagnostic and Configuration

Running from device to device to make system configurations is so 2000s. Comfortably sit in your office chair while scheduling maintenance tasks, assigning device, network, and policy details, taking playback screenshots, and rolling out silent updates across multiple devices. Whether a small local firm or a global enterprise, IAdeaCare enables device managers to communicate with all in-service devices, in batches, through a web-based platform.

 

Device Health Rundown and Contract Management

Keeping tabs on every in-service device — both locally and remotely — can be a hassle without the right monitoring tools. IAdeaCare can help businesses avoid disruptions to workplace operations due to black screens by

  • Displaying device playback screenshot in grid view
  • An overview of the device network and license status to proactively notify device managers of malfunctions.

Businesses also have the option of generating periodic field reports as a convenient tool to keep tabs on all IAdea devices.

 

Device management list of devices

Central Admin Regulation and Notification

As mission-critical tools to business operations, in-service IAdea devices require protection against unauthorized breaches into the enterprise network and access to company data. IAdeaCare enables device managers to set and change device passwords and pin apps to the screen to preserve device integrity and keep data confidential. Device managers can establish alert rules to receive notifications when devices are detected as offline and take immediate action to resolve device malfunctions.  

IAdeaCare Enterprise Account

Remote Device Management that Keeps Pace with Organization Growth

Upgrade to an Enterprise account in 3 simple steps and gain access to a myriad of essential enterprise-exclusive features, including clearly defined admin roles and permissions, streamlined troubleshooting, and enhanced remote capabilities.

Enterprise Account Features:

  • Role-based administration
  • Single Sign On (SSO)
  • Group-based policy management
  • Granular permissions and account security
  • UI branding and customization
IAdeaCare Main Page

IAdeaCare Accounts and Features

IAdeaCare Device License Comparison

SettingDescriptionFunctionsStandardPremium
Device Provisioning and Administration
Essential device administration controls Configure individual device identity and network setting, generate support tickets, update system firmware locally

Local device configuration: name, application URL, output orientation, time zone and schedule daily reboot

Device online status

Delayed screenshot

Local firmware updates

Device list filtering

Device registration and pairing

Device grouping and batch administration with filter functionsGroup devices for easier management or use filters to quickly find devices

Custom device groups creation

Device list filtering

Default configuration for device and device groupsOne-step device enlisting process enables easier management over large groups of devices

Automatically apply group policies and configurations to associated devices

Full control over IAdeaCare deploymentExecute silent rollouts for IAdeaCare to minimize disruption during operation

Account-based device activity overview

IAdeaCare policy updates

Remote device diagnosticsAudit device performance, connectivity, health issues, playback screenshot, and perform basic troubleshooting

Real-time display screenshots

Remote firmware update

Daily reboot scheduling

Remote device configuration

Device log retrieval

Firmware upgrade scheduling

Device power routine policyPreventive maintenance program that prolongs device life span and promotes green workplace

Display on/off scheduling

Device maintenanceExecute device updates with minimal disruption

Automatic device maintenance screen

Device Intelligence and Analytics
Device inventory and license management Device license and warranty information

Device warranty information

Device license management

Device list

Device health analytics and troubleshootingSet policies and procedures to generate periodic device status reports. Reduce diagnostic time and optimize uptime

One-click status report and troubleshooting

Device and user activity logs auditing

Device heartbeat

Device Access Control and Security
Central management of device local access controlFeatures and tools to preserve device integrity and confidential data

Admin password setup

Daily administrator password changes

Unauthorized device and content updates via USB port prevention

REST API access restriction

AlertsDefine triggers for email alerts

IAdeaCare Account Comparison

FeatureDescriptionFunctionsStandardEnterprise
Device Provisioning and Administration
IAdeaCare deploymentExecute silent rollouts of IAdeaCare to minimize disruptionPre-deployment configuration (Zero Touch Deployment)

Role-based admin (🔥 new)Centrally define and manage permissions and access of users

Add and remove users and their permissions

Assignment of device groups to user groups

Define user roles (Administrator/Editor/Viewer)

Third party app management (🔥 new)Multi-platform app management from a single portalRemote distribution, management and tracking of apps

Device Access Control and Security
SCEP Support (🔥 new)Streamline the certificate enrollment process of managed devicesAutomatic certificate issuance

Single Sign On (SSO) (🔥 new)Access all applications after logging in onceSSO integration with Azure AD

Others
Branded experience (🔥 new)Add your company’s logo to the software and modify interface background

Additional usersAdd other users, including administrators, editors and viewers

'Administrator' or' Editor' users: unlimited, priced per additional user

'Viewer' users: up to 50

Let’s Get Started

Bulletproof your device infrastructure with IAdeaCare!

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