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Explore the benefits of remotely monitoring and completing basic device configurations to reduce overstretching of admin resources, unexpected device downtime, and disruption during office hours.
We’ll Show You How Remote Device Management is Done
IAdeaCare enables Fortune 500 companies with branches and offices throughout the globe to remotely manage all in-service IAdea devices like they are right in front of device admins. Managers can efficiently assess, configure, and customize alerts targeting the performance, health, and certificates of their deployed IAdea devices through essential functions such as system playback snapshots in grid view, real-time connectivity and uptime status, and license management. Companies can utilize IAdeaCare to avoid in-service device malfunctions, disruptions to workplace operations during office hours, and proactively perform configurations and maintenance.
Device Provisioning & Administration
Remotely administer essential device controls
Device Intelligence & Analytics
Overview of all in-service device health and licenses
Device Access Control & Security
Centrally enforce device protection and alert rules
IAdeaCare Plans & Features
|Device Provisioning & Administration|
|Essential device administration controls||Configure individual device identity and network setting, generate support tickets, update system firmware locally||
|Full control over IAdeaCare deployment||Execute silent rollouts for IAdeaCare to minimize disruption during operation||
|Remote device diagnostic and forensics||Audit device performance, connectivity, health issues, playback screenshot, and perform basic troubleshooting such as verified system reboot, setting configurations, to maintain smooth device operation||
|Batch administration for device controls with filter functions||Operate across devices simultaneously with filter||
|Device Intelligence & Analytics|
|Device inventory and contract management||Overview of all in- and out-of-service device operation, network, and warranty status||
|Device health analytics and troubleshooting||Set policies and procedures to generate periodic device status and identify problems. Reduce diagnostic time and optimize uptime||
|Device Access Control & Security|
|Central regulation of device access control||Enforce admin password and pin app to restrict unauthorized access into device backend and preserve device integrity and confidential data||Setup admin password||
|Create alert rules to monitor devices’s online status||Define guidelines to send notifications when anomalies in connectivity||Send alert emails||