IAdeaCare - IAdea

Remote Device Management

IAdeaCare

Monitor Mission-Critical IT, Analyze Usage, and Prevent Failures.

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Explore the benefits of remotely monitoring and completing basic device configurations to reduce overstretching of admin resources, unexpected device downtime, and disruption during office hours.

We’ll Show You How Remote Device Management is Done

IAdeaCare enables Fortune 500 companies with branches and offices throughout the globe to remotely manage all in-service IAdea devices like they are right in front of device admins. Managers can efficiently assess, configure, and customize alerts targeting the performance, health, and certificates of their deployed IAdea devices through essential functions such as system playback snapshots in grid view, real-time connectivity and uptime status, and license management. Companies can utilize IAdeaCare to avoid in-service device malfunctions, disruptions to workplace operations during office hours, and proactively perform configurations and maintenance.

Device Provisioning & Administration

Remotely administer essential device controls

Device Intelligence & Analytics

Overview of all in-service device health and licenses

Device Access Control & Security

Centrally enforce device protection and alert rules

Remote Device Diagnostic & Configuration

Running from device-to-device to make system configurations is so 2000s. Comfortably sit in your office chair while scheduling maintenance tasks, assigning device, network, and policy details, taking playback screenshots, and rolling out silent updates across multiple devices, simultaneously. Whether you have a small, local firm or a global enterprise, IAdeaCare enables device managers to communicate with all in-service devices, in batches, through a web-based platform.

️‍🔥 Device Grouping Feature Now Available!

Device Health Rundown & Contract Management

Keeping tabs on every in-service device, locally and remotely, can be a hassle without the right deployment monitoring tool. IAdeaCare can help businesses avoid disruptions to workplace operations due to black screens by

  • Displaying device playback screenshot in grid view
  • An overview of the device network and license status to proactively notify device managers of malfunctions.

Businesses also have the option of generating periodic field reports as a convenient tool to monitor all company-owned IAdea devices.

 

Central Admin Regulation & Notification

As mission-critical tools to business operations, in-service IAdea devices require protection against unauthorized breaches into the system and access to company data. IAdeaCare enables device managers to set and change device password, and pin apps to screen to preserve device integrity and confidential data. Device managers can establish alert rules to receive notifications when devices are detected as offline and take immediate action to resolve device malfunctions.  

IAdeaCare Plans & Features

SettingDescriptionFunctionsStandardPremium
Device Provisioning & Administration
Essential device administration controls Configure individual device identity and network setting, generate support tickets, update system firmware locally

Local device configuration: name, application URL, output orientation, timezone and schedule daily reboot

Device online status

Delayed screenshot

Local firmware update

Device filter to quickly locate device

Device pairing

Device grouping and batch administration with filter functionsOperate across devices simultaneously with filter

(🔥 new)Create customized device groups

Filter device list by user criteria

Filter device list by device status

Default configuration for device and device groupsOne-step device enlisting process enables easier management over large device groups and implementation of configuration updates across groups or devices

(🔥 new)Automatically apply device group policies to enlisted devices

Full control over IAdeaCare deploymentExecute silent rollouts for IAdeaCare to minimize disruption during operation

Pre-configuration service

Delegating device management to other users

Account-based device activity overview

IAdeaCare update policy

Remote device diagnostic and forensicsAudit device performance, connectivity, health issues, playback screenshot, and perform basic troubleshooting such as verified system reboot, setting configurations, to maintain smooth device operation

Real time screenshot

Remote firmware update

Schedule daily reboot

Remote device configuration

Device log retrieval

(🔥 new)Upgrade firmware on demand or schedule for a future date

Device power routine policyPreventive maintenance program that prolongs device life span and promotes green workplace

(🔥 new) Enforce screen power cycles (turn on or off at specific time)

Device downtime screen customizationAllow managers to control and monitor device updates without interrupting the workplace

(🔥 new) Replace screen when device is decommissioned for maintenance

Device Intelligence & Analytics
Device inventory and contract management Overview of all in- and out-of-service device operation, network, and warranty status

Devices waranty info

License management

Device list

Device health analytics and troubleshootingOverview of all in- and out-of-service device operation, network, and warranty status

One-click status report and troubleshooting

Audit activity log

Device heartbeat

Device Access Control & Security
Central regulation of device access control Enforce admin password and pin app to restrict unauthorized access into device backend and preserve device integrity and confidential data

(🔥 new)Setup admin password

Schedule mandatory daily password rotation for administrator

(🔥 new) Prevent unauthorized device and content updates from connected USB

(🔥 new) Restrict and control access to device REST API to only accept connections

Create alert rules to monitor devices’s online status Define guidelines to send notifications when anomalies in connectivitySend alert emails

Let’s Get Started

Bulletproof your device infrastructure with IAdeaCare!

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