You may be asked by the Facility Management team to find and validate workspace management tools. It’s not just about syncing calendars—it’s about systems that impact employee experience, real estate strategy, and long-term support. And ITSMs are expected to get it...
Executive Summary Low hot-desking utilization isn’t just a space issue—it’s a data and workspace experience problem. From ghost bookings to unreliable occupancy signals, most “utilization rates” lie. The fix? Eliminate booking friction and capture real-time,...